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    Coupon field not showing up on mobile devices (iPhone)

    Asked by dallisonlee on April 04, 2014 at 02:23 PM

    Hi there,

    I have a form with a coupon code field that only shows up on tablets and desktop...but not on mobile (iPhone). Note: the form shows up just fine ... it's the coupon field that's missing. "My products" is visible, but that's it.

    Advice for how I can fix this?

    Thanks for your help!


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    Answered by EliezerN on April 04, 2014 at 04:04 PM

    I was able to reproduce the issue. It seems that the height of the form is not enough that's why the products and the coupon code fields do not appear. So, to resolve that issue please try changing the "Scrolling" attribute of the iframe code from no to yes. This is just an example:

    <iframe allowtransparency="true" src="//form.jotformeu.com/form/2288772660123456frameborder="0" style="width:100%; height:4740px; border:none;" scrolling="yes"></iframe>

    I hope this helpsl. Please inform us if you need further assistance with this inquiry.