What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    submissions maxed out

    Asked by dcueba on April 04, 2014 at 09:24 PM

    I received this message...

    You have currently reached the limits of your account. Your forms will be disabled Monday at 12pm EST. Free accounts are limited to 10 SSL submissions per month.

    Does it make any difference that I haven't even completed setting up the form yet?  I tried submitting a bunch of times to test the form because it still isn't working right.  How are we supposed to create and test forms without checking to see if the submit function works?

    Thanks.

    Submissions message ssl submissions create
  • Profile Image
    JotForm Support

    Answered by BDAVID on April 04, 2014 at 09:40 PM

    Hi, we have reset your SSL submission counter only for this time, make sure not to check the secure form checkbox to avoid using only the 10 SSL submissions.

    Let us know if you have another question, we will be glad to assist you.