Dropbox will not authenticate

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    Asked on April 06, 2014 at 09:10 AM

    I am trying to set up a Dropbox form for my website and it won't authenticate it.  Can you please tell me how long this process should take, as I have left it for 10 minutes on 2 occassions.

    Many thanks


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    Answered on April 06, 2014 at 10:46 AM

    Hi Mike,

    That should only take 1 to 2 minutes. Kindly try it with another browser. Use Google Chrome of Mozilla Firefox. So far, it's working fine here.

    Also, did you see any error when you click the authentication button? I can't see your screenshot, by the way. Kindly re-post it by following this guide: How to upload and add screenshots to support forum?