Hi. I have general registration form created along with a URL pointing

  • Anu
    Asked on December 14, 2021 at 11:14 AM

    Hi. I have general registration form created along with a URL pointing to the hotel's website. As soon as I click on submit, all other required fuctions below disappear. If I click on the hotel registration link, none of the above fields are stored rather it routes to hote's webpage? How could I ensure the submission process completes before I click on the hotel's web url?

  • Gilbert JotForm Support
    Replied on December 14, 2021 at 12:10 PM


    Is this the form you are referring to? https://www.jotform.com/form/213464249028052

    Upon checking, it seems you don't have a Submit button set on the form. The last page only contains a page break with the Back button set as 'Completed'.

    If you want to capture the data first before prompting the user to the hotel's page, add a Submit button first on the last page then set the form's Thank You page to automatically redirect the user to an external link/URL after submission. Go to the Thank You page under the Settings tab in the Form Builder. Then, on the URL field, you can specify your Hotel's site URL.

    1639501497 61b8ceb9b244b  Screenshot 10

    You can also check this guide for more details: https://www.jotform.com/help/38-redirecting-users-to-a-different-page/

    If you are referring to a different form, please share with us the URL of the form. Where to Find My Form URL?

    Let us know if you have any other questions or concerns.