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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is there a size limit to items that are uploaded in a survey/form?

    Asked by cflores15 on April 09, 2014 at 02:18 PM

    I am testing your service to see if it will work with what my company needs and encountered a problem in testing it out. When I opened the survey with my iPhone and attempted to attach a photo, it said the file could not exceed 1024kb. Is this becuase I'm testing this with the free version or is that the actual file size limit? What is the limit?

    Thanks,

    Christina

    Page URL:
    http://form.jotform.us/form/40985491296165

    Screenshot
    survey size items problem thanks
  • Profile Image

    Answered by EliezerN on April 09, 2014 at 03:38 PM

    Hi,

    You are getting that error because the current size limit of your fomr is 1024kb.

    That is the default size limit that the File upload feature has, however you can change/increase it whenever you need. Please keep in mind your whole available space at the time of setting the size limit for the uploads of your form. As a free user you are granted with 100MB, so keep that in mind.

    You can find more information about the upload size limits in this guide: Changing the upload size limit

    Inform us if you need further assistance with this inquiry.

    Thanks