What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
If you are referring on how to cancel your Premium subscription, then let me inform you that it was already canceled and your account ReenaChohan is already escheduled to downgrade:
User is scheduled to downgrade.
That means that you will not be billed again and your account will remain in Premium status until the date you paid for expires. Your account will be set back to free on the date mentioned above.