What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
How to switch back form email to HTML format?Asked by OASA on April 11, 2014 at 09:59 AM
The first mails came as HTML but after some chances i don't anymore
Picture 3. is that where i chance it from text to HTML?
It will not chance and still send it as text, like in picture 2.
Yes, you are correct. The "Switch to HTML method" should change your form notification from text format to the default HTML format. Click on it to restore HTML. However, if the output is not good, I would advise re-creating your form notification;
1. Delete the current form email settings: How-to-Delete-Notifications-Autoresponder
2. Re-create it: Setting-Up-Email-Notifications
Let us know if you need any further assistance.