What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    No aparecen mis formularios

    Asked by invasionamoric on April 14, 2014 at 08:15 AM

    Hola, hace un año atras he creado varios formularios para embeber en varios sitios y ahora no aparece ninguno, me da el siguiente error de conexion "No se puede resolver la dirección DNS del servidor"

    Me pueden resolver lo antes posible? gracias

    Page URL:
    http://iglesiadelaciudad.com.ar/index.php/page/34

    Screenshot
    dns
  • Profile Image

    Answered by Carina on April 14, 2014 at 10:02 AM

    Your account is overlimit, as you have 17 SSL (secure) submissions out of 10 SSL monthly available. You can see here more details on our pricing plans.

    I reset your SSL counter to 0 but we can only do this once. To prevent future account suspensions, I advise you to disable SSL forms by going to Setup and embed>embed forms> deselect "secure form" option and embed your form again:

    If you need more than 10 secure submissions per month it is necessary to upgrade, otherwise both the account and the forms will get disabled until the beginning of the next month.

    Let us know if we can be of more assistance.