No aparecen mis formularios

  • Profile Image
    invasionamoric
    Asked on April 14, 2014 at 08:15 AM

    Hola, hace un año atras he creado varios formularios para embeber en varios sitios y ahora no aparece ninguno, me da el siguiente error de conexion "No se puede resolver la dirección DNS del servidor"

    Me pueden resolver lo antes posible? gracias

  • Profile Image
    Carina
    Answered on April 14, 2014 at 10:02 AM

    Your account is overlimit, as you have 17 SSL (secure) submissions out of 10 SSL monthly available. You can see here more details on our pricing plans.

    I reset your SSL counter to 0 but we can only do this once. To prevent future account suspensions, I advise you to disable SSL forms by going to Setup and embed>embed forms> deselect "secure form" option and embed your form again:

    If you need more than 10 secure submissions per month it is necessary to upgrade, otherwise both the account and the forms will get disabled until the beginning of the next month.

    Let us know if we can be of more assistance.