What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Does your Authorize Payment Integation offer secure payment?

    Asked by legacyfarms on April 14, 2014 at 12:59 PM

    Hi!  I have been using Authorize.net for a few years now but just noticed that JotForm can work with them.  I just wanted to double check that it will still be a secure payment for my customers.  Please let me know if it is or if there are additional steps that I will need to take to keep my customers safe if I set it up through my website.  I do my own site design and maintenence.

    JotForm secure payment check site
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    JotForm Support

    Answered by KadeJM on April 14, 2014 at 02:11 PM

    By default our forms are not secured if you are using standard submission. But if you happen to be using a payment tool then the information gets encrypted once the user is handed over to the payment gateways server which is encrypted after choosing a product from a form for example since most payment processing companies do that automatically on their servers.

    However, If you wish to Fully Protect your users you can use what's called SSL Submissions to convert your forms over to 256-bit Encryption for high-level security processing which third-partys would be unable to sniff out or view in the open.