What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Error on my registration form?

    Asked by MCDelgado on April 14, 2014 at 01:33 PM

    I am trying to create our lonline registration form and I was promoted to contact jotform....
    can someone please call me, 573-214-3960, x-2.

    Thanks,

    Molly Delgado

    CPS Community Relations

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    JotForm Support

    Answered by Welvin on April 14, 2014 at 02:51 PM

    Hi Molly,

    Unfortunately, we do not provide a support over the phone. Please let us know the error here in our support forum and we'll make sure to check and help you resolve the issue.

    Thanks

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    Answered by MCDelgado on April 14, 2014 at 03:00 PM
    Thanks! The form froze. I am trying to change the google map to match my event’s address. It’s stuck on default.
    ...
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    JotForm Support

    Answered by Welvin on April 14, 2014 at 03:59 PM

    I would recommend clicking on the HTML button to the top toolbar after you click the Free Text HTML field then from there, change the Google Maps codes:

     

    Also, use Google Chrome. Then clearing your browsers cache should help you resolve the issue.

    Thanks

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    Answered by MCDelgado on April 14, 2014 at 04:10 PM
    Now that I scrapped the map….where can I add it back in? Thanks for the code edit idea!
    ...
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    Answered by Cesar on April 14, 2014 at 05:35 PM

    You can always add the code back into a Text field.

    When embedding the map on the form, do make sure that the map you are embedding already contains the parameters for your location.

    Here are some links that may be able to help you out getting the proper embed code for your map:

    Tutsplus -Embedding New Google Maps

    Google Maps Embed API

    Do let us know if you need further assistance. Thank you.