What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why doesn't dropbox.com or box.com Authenticate with my forms?

    Asked by reidke1975 on April 15, 2014 at 05:32 PM


    I keep trying to integrate dropbox or box with my forms so that my users can upload videos, songs, and docs to my dropbox.

    After I allow the service to link with jotform the message below occurs when trying to move to the next screen 

    It wil not integrate and I need this to be able to finish the forms because the members have to upload the media files.

    Please help asap

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    Answered by jedcadorna on April 15, 2014 at 10:24 PM

    We apologize for any inconvenience but i'm unable to reproduce the issue on my end. Kindly try clearing your browsers cache or using a different browser and see if the helps.