What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Integrated Payment Issues

    Asked by LegalJeff on April 17, 2014 at 11:20 AM

    I'm having two separate issues with my payment setup, first the purchase total always shows $5.00 when groups and single golf ball purchases are blank or showing 0. Sure there is a simple fix I just haven't figured it out.

    Second, my paypal purchase amount does not populate so I have to manually enter payment - I'm hoping for a simple fix on this as well but I'm need support help to figure it out.


    Thank you for your assistance...

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    JotForm Support

    Answered by EltonCris on April 17, 2014 at 02:07 PM


    1. This is working fine here. Tested on Chrome and Firefox browsers. Please clear your browser's cache if the issue persists on your end.

    2. This is not possible in the form builder. What you can do is to take your form source code add inject custom javascript to achieved this. If you need assistance with the script, let us know here and we'd be happy assist you.