Token error showing when paying with square

  • ellevenll
    Asked on January 4, 2022 at 6:40 PM

    Why is my page showing a token error after ‘submit’ is pressed? Please help ASAP!!! I’m missing a few sales from this error. Thanks!

    Jotform Thread 3639677 Screenshot
  • Sheena JotForm Support
    Replied on January 5, 2022 at 12:53 AM

    Hi there,

    We apologize for the inconvenience.

    You may try disconnecting the widget and connect it again to fix the problem. That problem could be tied to Square's security precautions, which include an expiration option for integration tokens.

    If the problem persists, please let us know,

    Warmest,

    Sheena