- engravingcustomizedAsked on April 17, 2014 at 11:00 PM
When clicking on the link on my ebay listing. It opens another tab in the browser and states "Malicious Web Site Blocked" This is a known malaicious web site. It is recommended that you do NOT visit this site!
This is the URL:
I have the jotform embedded at the bottom of the listing where it says >>>CLICK HERE<<<.
I have tried using both http:// and https:// forms, and both are being blocked. I am not sure if this is a Norton Antivirus only issue, but I need assistance getting my jotform listings to work on all computers with any type of antivirus running.
John Mark Brandon
- JotForm Support ManagerJeanetteAnswered on April 18, 2014 at 12:32 AM
Due to some abuses with a form that where made for phishing, someone reported our domain jotformpro.com as suspicious and Norton blacklisted us.
We have sent a request to Norton, but it will take around 2 weeks to get whitelisted.
However, the rest of our domains are correctly rated by norton
- engravingcustomizedAnswered on April 18, 2014 at 09:53 AM
What are we, who are using jotformpro.com, supposed to do until then, hope the customer isn't using Norton Antivirus?
- JotForm Support ManagerJeanetteAnswered on April 18, 2014 at 12:01 PM
We already requested Norton to whitelist the jotformpro.com domain.
So far, the rate given by the community is high, but Norton has not still responded.
Unfortunately, there is nothing else we can do, but wait for Norton.