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engravingcustomizedAsked on April 17, 2014 at 11:00 PM
When clicking on the link on my ebay listing. It opens another tab in the browser and states "Malicious Web Site Blocked" This is a known malaicious web site. It is recommended that you do NOT visit this site!
This is the URL:
http://www.ebay.com/itm/PET-MEMORIAL-5-X7-BRASS-CUSTOM-ENGRAVED-PLAQUE-WITH-YOUR-PICTURE-DOG-CAT-BIRD-/151281787529?pt=LH_DefaultDomain_0&hash=item233918e289
I have the jotform embedded at the bottom of the listing where it says >>>CLICK HERE<<<.
I have tried using both http:// and https:// forms, and both are being blocked. I am not sure if this is a Norton Antivirus only issue, but I need assistance getting my jotform listings to work on all computers with any type of antivirus running.
Thank you,
John Mark Brandon
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Jeanette JotForm SupportReplied on April 18, 2014 at 12:32 AM
Hello John
Due to some abuses with a form that where made for phishing, someone reported our domain jotformpro.com as suspicious and Norton blacklisted us.
We have sent a request to Norton, but it will take around 2 weeks to get whitelisted.
https://safeweb.norton.com/reviews?url=jotformpro.com
However, the rest of our domains are correctly rated by norton
https://safeweb.norton.com/reviews?url=jotform.com
https://safeweb.norton.com/reviews?url=jotform.us
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engravingcustomizedReplied on April 18, 2014 at 9:53 AM
What are we, who are using jotformpro.com, supposed to do until then, hope the customer isn't using Norton Antivirus?
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Jeanette JotForm SupportReplied on April 18, 2014 at 12:01 PM
We already requested Norton to whitelist the jotformpro.com domain.
So far, the rate given by the community is high, but Norton has not still responded.
https://safeweb.norton.com/reviews?url=jotformpro.com
Unfortunately, there is nothing else we can do, but wait for Norton.