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camchecksaAsked on January 6, 2022 at 5:28 AM
Hi, my form and notification appears to be correctly coded.
All my fields are correct when a notification email is sent, except for the results on the Multiple Choice element.
The field has the title: Regulations you would like covered - {typeA226}
Can you assist?
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Carrissa JotForm SupportReplied on January 6, 2022 at 7:04 AM
Hello there,
Thank you for providing the needed information about your concern.
I was able to check your form and it seems like you have different field name in the template.
I duplicated your form and was able to see the problem. Below is the template you have for the notification:
When you check on the name of the field, it has a different name which is name226.
Hope this solved your problem. Let us know if you need further assistance.
Regards,
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camchecksaReplied on January 6, 2022 at 7:12 AM
Thank you!
This is odd because I did not manually input it but used the fields from the insert field dropdown list.
I changed as you suggest, and it works perfectly now.
Thanks so much!