Appointment > LIMIT: Start date not available when published

  • eleutheriusedualino
    Asked on January 6, 2022 at 6:22 AM

    I specified January 17, 2022 as the Start Appointment Date on the form, but the Start Appointment Date that shows up when someone fills out the form is January 18, 2022.

  • Sonnyfer JotForm Support
    Replied on January 6, 2022 at 7:16 AM

    Hi there - Apologies for the inconvenience.

    Kindly allow me some time to check your form. I will be back shortly.

  • josephangeloarellanoar
    Replied on January 6, 2022 at 7:23 AM

    Hi there,

    I looked at your form and it looks like it's showing as January 17, 2022. 1641471684 61d6dec450204 Capture Screenshot 10

    If you opt to edit the date, don't forget to click on the submit button to apply any changes you want.

    1641471769 61d6df19cf42c  Screenshot 21

    I hope this helps!

    Cheers,


  • Sonnyfer JotForm Support
    Replied on January 6, 2022 at 7:33 AM

    Thanks for patiently waiting. I cloned your form and was able to replicate the issue. I also tried changing the Start date to 16th but still don't show 17th on the available dates.

    1641472342 61d6e15700052  Screenshot 10

    I'm escalating this issue to our developers for fixing. Once we have updates to share, we'll inform you here.

  • eleutheriusedualino
    Replied on January 6, 2022 at 8:29 AM

    Thank you for your quick reply.

  • Maxwell HR Operation Specialist
    Replied on January 6, 2022 at 9:03 AM

    Hello eleutheriusedualino,

    We apologize for the inconvenience you've experienced. While waiting for a fix, the start date could be changed as a workaround. To change your start date please follow the steps and screenshots below:

    1. Go to Form Builder,

    2. Click to Gear Icon of Appointment Element,

    3. Go to Limits Section,

    4. Change the Start Date to 2022-01-15.

    1641477145 61d6f419a54ac s1234 Screenshot 10
    This should temporarily solve your issue until our back-end team applies a permanent fix.

    1641477417 61d6f52902172 Screen Shot 202 Screenshot 21
    If you need further assistance, please let us know.