Appointment > LIMIT: Start date not available when published

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    eleutheriusedualino
    Asked on January 06, 2022 at 06:22 AM

    I specified January 17, 2022 as the Start Appointment Date on the form, but the Start Appointment Date that shows up when someone fills out the form is January 18, 2022.

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    Sonnyfer
    Answered on January 06, 2022 at 07:16 AM

    Hi there - Apologies for the inconvenience.

    Kindly allow me some time to check your form. I will be back shortly.

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    josephangeloarellanoar
    Answered on January 06, 2022 at 07:23 AM

    Hi there,

    I looked at your form and it looks like it's showing as January 17, 2022. 1641471684_61d6dec450204_Capture.PNG

    If you opt to edit the date, don't forget to click on the submit button to apply any changes you want.

    1641471769_61d6df19cf42c_

    I hope this helps!

    Cheers,


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    Sonnyfer
    Answered on January 06, 2022 at 07:33 AM

    Thanks for patiently waiting. I cloned your form and was able to replicate the issue. I also tried changing the Start date to 16th but still don't show 17th on the available dates.

    1641472342_61d6e15700052_

    I'm escalating this issue to our developers for fixing. Once we have updates to share, we'll inform you here.

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    eleutheriusedualino
    Answered on January 06, 2022 at 08:29 AM

    Thank you for your quick reply.

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    Maxwell
    Answered on January 06, 2022 at 09:03 AM

    Hello eleutheriusedualino,

    We apologize for the inconvenience you've experienced. While waiting for a fix, the start date could be changed as a workaround. To change your start date please follow the steps and screenshots below:

    1. Go to Form Builder,

    2. Click to Gear Icon of Appointment Element,

    3. Go to Limits Section,

    4. Change the Start Date to 2022-01-15.

    1641477145_61d6f419a54ac_s1234.png
    This should temporarily solve your issue until our back-end team applies a permanent fix.

    1641477417_61d6f52902172_Screen Shot 202
    If you need further assistance, please let us know.