Jotform Python API not responding with form submissions

  • Profile Image
    bownet
    Asked on January 06, 2022 at 11:06 AM

    Hi,

    We've been using the jotform API for years now and it's recently stopped responding to our get_form_submissions requests. Here is the code:

     jf = jotform.JotformAPIClient(settings.JOTFORMS_API_KEY) LAST_JOTFORM_ID_BLASTPRINT_CREATED = models.ConfigVariable.objects.get(pk='LAST_JOTFORM_ID_BLASTPRINT_CREATED').value seven_days_ago = (datetime.now() - timedelta(days=7)).strftime("%Y-%m-%d 00:00:00") print "About to get jotforms" for s in jf.get_form_submissions(formID='62144701321139', filterArray=[{"created_at:gt": seven_days_ago}]): jotform_id = s[u'id'] print jotform_id


    The code simply hangs on the get_form_submissions call. Can you please help?

    We're using the jotform library for python version 1.0.

    Thanks,

    Gary

  • Profile Image
    Amos_W
    Answered on January 06, 2022 at 12:02 PM

    Hey there,

    Could you please write directly to our API team?

    at

    api@jotform.com

    I believe that this would be the quickest way of resolving your issue,

    Please let us know if you need any further assistance,

    Thank you