How can I remove Jotform branding off of my forms now that I have a paid account?

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dcdproductions09
Asked on January 07, 2022 at 10:41 AM

I paid for the service and it is still advertising Jotform, on the thank you page... how do I get rid of that. Also,
is there a way to make it so that a client cannot submit a blank or incomplete form?
Katherine_W

Jotform Support

Answered on January 07, 2022 at 11:29 AM

Hi there,
Happy to help!
To disable the Jotform branding on your forms, you can head over to your Account Settings: https://www.jotform.com/myaccount/settings and scroll down until you see the Jotform Branding checkbox. Uncheck the box to disable Jotform branding on your forms:
In regards to your second question, I have moved it to a new thread to avoid confusion: https://www.jotform.com/answers/3648568 - please refer and respond to my forthcoming answer there.
Please let us know if we can assist further.
dcdproductions09
Answered on January 07, 2022 at 05:28 PM

Thank you for answering me. So, ok the advertisement on the thank you form is gone. I did a test form and it came from JotForm. I do not want my clients to see Jotform anywhere... how do I get it off.
Mary_F

Jotform Trainee Support

Answered on January 07, 2022 at 10:59 PM

Hi dcdproductions09,
Thank you for getting back to us.
If you tested the form through the form builder, it will show that it came from Jotform. Please test your form as a client and let us know how it goes.