What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to change the "from" email address

    Asked by ACAplanner on April 21, 2014 at 04:50 PM

    Hi,

    When I receive a notification email for a new submission it is from "=?UTF-8?B??= <noreply@jotform.com>" I am going to have these emails go to someone else and am scared it will end up in her spam folder. Is there anyway to change this?

     

    Thanks,

    Melissa

    Page URL:
    http://www.jotformpro.com/form/41105756778967

    email Emails JotForm thanks
  • Profile Image
    JotForm Support

    Answered by jonathan on April 21, 2014 at 08:39 PM

    Hi Melissa,

    Please refer to this guide on how to set this up.

    -How-to-Add-a-Custom-Sender-Address-to-an-Email-Alert

    or this one also

    -How-to-use-Mandrill-to-Send-Emails-From-Your-Own-Email-Address

     

    Hope this help. Inform us if you need further assistance.

    Thanks!