Unable to add line breaks in Welcome Page on forms that are using Cards layout

  • Ari_Bikes
    Asked on January 10, 2022 at 5:41 PM

    I have a welcome page that displays quick info about an upcoming event. How do we put bits of info on different lines? I tried "SHIFT + ENTER", but that didn't work.

    I've attached a screenshot and link. I want each sentence on a its own line.


    Jotform Thread 3655755 Screenshot
  • Billy JotForm Support
    Replied on January 11, 2022 at 12:24 AM

    Hello,

    I hope you're doing well and thanks for reaching out.

    Unfortunately, it doesn't seem to be possible at the moment. The Welcome Page is not giving us that functionality. It doesn't even accept the <br> element which tells the browser to break the line.

    I've already forwarded a feature request to our relevant team and hopefully, it gets implemented soon.

    In the meantime, please switch the form's layout to Classic and create a Welcome Page using the Paragraph field/widget.

    We apologize for any inconvenience this has caused you. Let us know if you need further assistance.

    Best regards,

  • Ari_Bikes
    Replied on January 11, 2022 at 3:11 PM

    Ok thanks for your response. That's a bummer. What about bolding certain characters in the welcome page? (Staying with the card layout)


  • Laura JotForm Support
    Replied on January 11, 2022 at 7:11 PM

    Hi,

    Unfortunately as it is not possible to edit the Cards Layout with CSS, it's not possible to bold characters on the Welcome Page.

    As a workaround, you can delete the Welcome Page and insert a Paragraph field and customize it. In the Paragraph field you will have much more options to edit the text, such as inserting line breaks and bolding characters.

    1641946231 61de1c77956a7 paragraph11 Screenshot 10

    If you have any further questions, please let us know and we are happy to help you.