Also, we are trying to set up payment options (linked to Square) and want to allow for submission with or without payment. If the product is selected,

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    Rick_Voss
    Asked on January 11, 2022 at 01:39 AM
    Also, we are trying to set up payment options (linked to Square) and want to allow for submission with or without payment. If the product is selected, but credit card info is not entered, the form will not submit. How can we update this? We would like to allow submission without payment in addition to submitting with a credit card.
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    buzz
    Answered on January 11, 2022 at 01:41 AM

    Hello Rick_Voss,

    Thank you for reaching out to Jotform Support. It is possible to make your Payment field required. This can be done enabling the Required option of the Product List element. Below is a step-by-step guide and screencast explaining how to do this:

    1. In the Form Builder page, select your Product List element.
    2. Click on Properties.
    3. Then, enable the Required option.

    1641883268_61dd268405677_screencast 2022

    These steps will allow you to require your Payment field.

    If you need further assistance, please contact us again.