- gwgrubbAsked on April 22, 2014 at 03:26 PM
- JotForm SupportjonathanAnswered on April 22, 2014 at 05:25 PM
I checked your account and you currently have an existing PREMIUM subscription type with username/account gwgrubb.
Are you saying that you need to change the payment method for your subscription? You will probably need to cancel first the existing subscription before you can change the payment method.
Please clarify this and inform us.
- gwgrubbAnswered on April 23, 2014 at 09:02 AM
Yes- We want to pay our subscription fee by electronic draft from our bank account, not have it charged to the credit card on file. Please advise.
- KadeJMAnswered on April 23, 2014 at 10:37 AM
The only available options we have for this would be via Check, Purchase Order, or Wire Transfer which can be sent to us from your Bank Account as far as I know. Please note that we only allow this transaction for our Bi-Yearly schedule. Is this something you wish to proceed with?