What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I wish to be billed by bank draft rather than paypal or credit card...Its messing up another account

    Asked by gwgrubb on April 22, 2014 at 03:26 PM
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    JotForm Support

    Answered by jonathan on April 22, 2014 at 05:25 PM


    I checked your account and you currently have an existing PREMIUM subscription type with username/account gwgrubb.

    Are you saying that you need to change the payment method for your subscription? You will probably need to cancel first the existing subscription before you can change the payment method.

    Please clarify this and inform us.


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    Answered by gwgrubb on April 23, 2014 at 09:02 AM

    Yes- We want to pay our subscription fee by electronic draft from our bank account, not have it charged to the credit card on file. Please advise.

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    Answered by KadeJM on April 23, 2014 at 10:37 AM

    The only available options we have for this would be via Check, Purchase Order, or Wire Transfer which can be sent to us from your Bank Account as far as I know. Please note that we only allow this transaction for our Bi-Yearly schedule. Is this something you wish to proceed with?