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Jamine MotonAsked on January 11, 2022 at 9:52 AM
Not receiving forgot password email to reset my password.
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enterprisesupportteamReplied on January 11, 2022 at 10:36 AM
Dear Jamine Moton,
Thank you for your query.
I can see that your account is a guest account.
Please note that we provide only one-time sign in for guest accounts. That's why you haven't received any password reset email. Please sign up here: https://www.jotform.com/. You'll be able to register using the same email address.
Feel free to contact us if you need further assistance.
Kind regards,
Francis
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SamueleReplied on January 11, 2022 at 11:08 AM
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enterprisesupportteamReplied on January 11, 2022 at 11:19 AM
Dear Samuele,
Thank you for your query.
Since this is a different question I will split this thread.
Kind regards
Francis