One of our forms is requiring our clients to sign up to complete the form

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    Dobkin
    Asked on January 11, 2022 at 07:52 PM

    Please send instructions to make that not required.


    Thanks,

    Andrea

  • Profile Image
    Sheena_M
    Answered on January 12, 2022 at 02:22 AM

    Hi there,

    It looks like you have set your form to Private so it is asking users to log in to their Jotform account. You can switch it back to Public so your users can view the form directly without logging in. Here's how:

    1. While on the form builder, click Publish then click the Settings or Private Form button

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    2. In the Settings, select Public Form and that's it!

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    Hope this information helps.

    Warmest,

    Sheena