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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    When my for is submitted, it is not reaching my email.

    Asked by brandysilk on April 23, 2014 at 05:52 PM

    I think I have everything correct. It was working. Then I bought the plan and it stopped working. I uploaded it several different ways...and it still isn't reaching my email. This is the url that my form is on: 

    http://www.silkandsable.com/Contact-Us.html 

    Please let me know what I can do. 

    Page URL:
    http://www.silkandsable.com/Contact-Us.html

    email different www stopped working
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on April 23, 2014 at 07:32 PM

    Upon checking further, your SMT settings might probably be wrong, that's why you do not get the messages as you se the sender email address as fa****ur@s******able.com

    I would recommend you to change this to noreply@formresponse.com