Need assistance changing/uploading form

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    Asked on April 23, 2014 at 07:16 PM



    I just purchased a website ( and the previous owner as a jotform account (which I just took over). The sitefeatures your forms page and customers routinely use it to submit sizing info and inquiries. I'd like to make changes but each time I update the form and try to upload it to my bigcommerce site, I get errors. I spoke with big commerce and they indicated I need to speak with someone at jotform.


    Hoping you can help!


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    Answered on April 23, 2014 at 09:55 PM

    Hi Layla,

    We'll see how best we can assist you. Exactly what kind of errors do you get? If there are messages associated with the errors, what do they say?

    We'll await your reply.