What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Need assistance changing/uploading form

    Asked by CorsetConnection on April 23, 2014 at 07:16 PM



    I just purchased a website (www.corsetconnection.com) and the previous owner as a jotform account (which I just took over). The sitefeatures your forms page and customers routinely use it to submit sizing info and inquiries. I'd like to make changes but each time I update the form and try to upload it to my bigcommerce site, I get errors. I spoke with big commerce and they indicated I need to speak with someone at jotform.


    Hoping you can help!


    Page URL:

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    JotForm Support

    Answered by abajan on April 23, 2014 at 09:55 PM

    Hi Layla,

    We'll see how best we can assist you. Exactly what kind of errors do you get? If there are messages associated with the errors, what do they say?

    We'll await your reply.