I would like to cancel my bronze subscription

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    Markus Hechtle 
    Asked on January 13, 2022 at 09:45 AM

    To whom it may concern: I would like to cancel my bronze (see below), but the way you described (downgrade) does not work because I am not offered th

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    Richie_P
    Answered on January 13, 2022 at 10:19 AM

    Hi Markus,

    We can cancel your subscription however, please login to your account and request the cancellation for us to proceed.

    Thank you.

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    Markus Hechtle 
    Answered on January 13, 2022 at 11:16 AM

    Hi Richie,

    thank you for your reply, yes, I would like to cancel my subscription and would be thankful if you could do that for me!

    Tank you!

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    Amin_N
    Answered on January 13, 2022 at 01:56 PM

    Hi Markus,

    For security reasons, we will need you to:

    1. Go to Myforms.
    2. Log in if logged out, or log out if logged in before you log in again.
    3. Open a new ticket with your request.

    Your understanding is most appreciated.