-
Markus HechtleAsked on January 13, 2022 at 9:45 AM
To whom it may concern: I would like to cancel my bronze (see below), but the way you described (downgrade) does not work because I am not offered th
-
Richie JotForm SupportReplied on January 13, 2022 at 10:19 AM
Hi Markus,
We can cancel your subscription however, please login to your account and request the cancellation for us to proceed.
Thank you.
-
Markus HechtleReplied on January 13, 2022 at 11:16 AM
Hi Richie,
thank you for your reply, yes, I would like to cancel my subscription and would be thankful if you could do that for me!
Tank you!
-
Amin_NReplied on January 13, 2022 at 1:56 PM
Hi Markus,
For security reasons, we will need you to:
- Go to Myforms.
- Log in if logged out, or log out if logged in before you log in again.
- Open a new ticket with your request.
Your understanding is most appreciated.