What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I cancel my downgrade request?

    Asked by lonnieboy5 on April 24, 2014 at 12:41 PM

    I just accidentally Cancelled My Subscription - Can I recreate it, and pick up where I left off without paying again.

    What happened is that I had forgotten that I had a yearly subscription vs. a monthly subscription - so it would be silly to cancel it.  Can I cancel my cancellation?

    cancelled and
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    JotForm Support

    Answered by Welvin on April 24, 2014 at 02:23 PM

    Hi,

    Yes, I made a note not to proceed with the cancellation request. Should be all set now.

    Please contact us again if we can help in any way.

    Thanks