Whatever I submit is not appearing on the Google Sheets file

  • sysadmin@toothworks.com
    Asked on April 25, 2014 at 3:03 PM

    Also, this same form is not integrating properly with my google sheets?

    I authenticated and created the Google Sheets integrated file and then subsequently moved it from it's primary location to another folder on my drive. (somthing i've done with many of my other jotform-google Sheets integrations) Whatever I submit is not appearing on the Google Sheets file.

  • TitusN
    Replied on April 25, 2014 at 3:35 PM

    Hello,

    Looks like there is a known issue with Google Spreadsheet integration and special characters in the field labels- sometimes Google changes the rules and breaks our integration apps -

    I have notified our developers about this, and they will advice on this thread.

    In the meantime, please try removing the quotation marks from the field shown below for the integration to work:

    Whatever I submit is not appearing on the Google Sheets file Image 1 Screenshot 20

    Thank you for your patience.

  • TitusN
    Replied on April 25, 2014 at 3:47 PM

    I forgot to mention that you may need to re-integrate the Google Spreadsheet app for the changes (removing the quotation marks) to take effect.

  • alp_deniz
    Replied on May 21, 2014 at 3:00 AM

    I am sorry I was unable to replicate the issue. Could you please confirm if the problem still exists?

    Best