What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Whatever I submit is not appearing on the Google Sheets file

    Asked by sysadmin@toothworks.com on April 25, 2014 at 03:03 PM

    Also, this same form is not integrating properly with my google sheets?

    I authenticated and created the Google Sheets integrated file and then subsequently moved it from it's primary location to another folder on my drive. (somthing i've done with many of my other jotform-google Sheets integrations) Whatever I submit is not appearing on the Google Sheets file.

    google spreadsheet integration
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    JotForm Support

    Answered by TitusN on April 25, 2014 at 03:35 PM

    Hello,

    Looks like there is a known issue with Google Spreadsheet integration and special characters in the field labels- sometimes Google changes the rules and breaks our integration apps -

    I have notified our developers about this, and they will advice on this thread.

    In the meantime, please try removing the quotation marks from the field shown below for the integration to work:

    Thank you for your patience.

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    JotForm Support

    Answered by TitusN on April 25, 2014 at 03:47 PM

    I forgot to mention that you may need to re-integrate the Google Spreadsheet app for the changes (removing the quotation marks) to take effect.

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    JotForm Support

    Answered by alp_deniz on May 21, 2014 at 03:00 AM

    I am sorry I was unable to replicate the issue. Could you please confirm if the problem still exists?

    Best