Whatever I submit is not appearing on the Google Sheets file

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    sysadmin@toothworks.com
    Asked on April 25, 2014 at 03:03 PM

    Also, this same form is not integrating properly with my google sheets?

    I authenticated and created the Google Sheets integrated file and then subsequently moved it from it's primary location to another folder on my drive. (somthing i've done with many of my other jotform-google Sheets integrations) Whatever I submit is not appearing on the Google Sheets file.

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    TitusN
    Answered on April 25, 2014 at 03:35 PM

    Hello,

    Looks like there is a known issue with Google Spreadsheet integration and special characters in the field labels- sometimes Google changes the rules and breaks our integration apps -

    I have notified our developers about this, and they will advice on this thread.

    In the meantime, please try removing the quotation marks from the field shown below for the integration to work:

    Thank you for your patience.

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    TitusN
    Answered on April 25, 2014 at 03:47 PM

    I forgot to mention that you may need to re-integrate the Google Spreadsheet app for the changes (removing the quotation marks) to take effect.

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    alp_deniz
    Answered on May 21, 2014 at 03:00 AM

    I am sorry I was unable to replicate the issue. Could you please confirm if the problem still exists?

    Best