How are we suppose to submit if it keeps timing out?

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    Asked on April 27, 2014 at 03:49 PM

    The Harpo Foundation has an on-line application form.  Everytime I submit it says "please wait" and stalls.  I've used Microsoft Explorer and Safari.  It seems to be a big issue.  The website indicated to contact you if there was a problem submitting. 


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    Answered on April 27, 2014 at 06:25 PM

    I do see that your form has mutiple file upload fields. There could be a chance if too many files are being uploaded at once it may stall the internet connection. Is this happening on multiple computers or internet connections? does this happen with 4-6 files being upload at once?

    Do let us know so that we may assist you better. Thank you.