What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Mensagens para meu próprio e-mail

    Asked by EmanuelleLima on April 30, 2014 at 07:36 PM

    Fiz o formulário, tudo certo, até que mandei para mim mesma um e-mail teste e quando percebi, este e-mail não chegara á minha caixa de e-mail que registrei como destinatário, mas sim á minha conta no próprio site do JotForm.Após isso verifiquei novamente, e estava tudo de acordo, então mandei um e-mail teste e vi que não funcionou mesmo assim, o e-mail sequer chegou na minha caixa de e-mail.

    Por favor, preciso de ajuda para resolver essa situação.

    Emanuelle

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    JotForm site
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    JotForm Support

    Answered by BDAVID on April 30, 2014 at 10:06 PM

    Hi, when you click on the "Test Email" button the notification will be sent to the email address used on your account.

    In order to make sure you will be getting the email notifications to the email address used for submission notifications, you need to make a live test. While on the edit mode of your form, click on "Preview", fill your form out, and submit it.

    Hope this helps you, if you have another question non-related to this one, please open a new thread, we will be glad to assist you.