- ItsTimeAsked on May 01, 2014 at 05:27 AM
How can I fix payment link error? After hitting "Go to payment" button, I get an error saying "The link you have used to enter the PayPal system is invalid. Please review the link and try again." and payment is not processed. Thanks
Here's the link to my form: http://www.jotform.com//?formID=41190687871160
- JotForm Supportashwin_dAnswered on May 01, 2014 at 05:33 AM
Upon checking your form's PayPal payment question, I found that you have not provided your correct "PayPal Account" information. That is the reason why you are seeing this error when you are redirected to PayPal page. Please check the screenshot below:
Please input your paypal email address in the "PayPal Account" textbox and that should solve your problem.
Do test and get back to us if the issue persists.