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    The submission view functions are not showing up anymore

    Asked by unchu.crosby@acuitybrands.com on May 01, 2014 at 08:12 AM



    When I hover over the event name or click on the event a number of options used to show up on the right hand side of the event so that I could veiw submission or edit.  None of that is working. 




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    Answered by jedcadorna on May 01, 2014 at 09:29 AM


    Thank you for contacting us...

    I've checked your forms and I'm unable to see any problem. I was able to see the "Edit form", "Inbox" and "More" options where under the more options you can view your submissions.

    Try clearing your browsers cache or try a different browser probably some cache problem. If this is not what you are reporting let us know.

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    Answered by unchu.crosby@acuitybrands.com on May 01, 2014 at 10:51 AM

    I've cleared the cache and tried a different browers and it still does not show me the edit form, inbox, and more

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    Answered by EliezerN on May 01, 2014 at 12:08 PM


    It woul be helpful if you shared with us some screenshot of the result you are getting? That way we could analize the situation and get a solution in a quicker way. Please use this guide to know how to share screeshots with us in the forum: https://www.jotform.com/answers/277033

    I could be that you have selected the Trash folder from the left hand side menu of the MY FORMS page. That is the only way that when selecting a form the options in the right side would not appear:

    If that is the case simply select the My Forms option instead of Trash from the left side menu.

    We will wait for your response.