When testing, submissions are coming to default address, not the one used in the recipient address.

  • almontearts
    Asked on May 1, 2014 at 6:26 PM
    For some reason, when I test it, it keeps sending the email to my default address john@almontearts.com instead of the address that I put into the recipient address, which is info@almontearts.com
  • David JotForm Support Manager
    Replied on May 1, 2014 at 6:43 PM

    Hi, if you tried the "Test E-mail" button, it will always send the test submission to the address used on your account, not the one used to receive submission notifications. You need to make a live test, click on "Preview", fill your form out, and submit it.

    Let us know what happens, if you have another question, non-related to this one, please open a new thread, we will be glad to assist you.