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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    How exactly does the Email notification system works??

    Asked by bobkaye on May 05, 2014 at 02:35 PM


    Im trying to set up this system where after the Submit button is clicked, the data/form would be sent to xyz@email.com. My problem is Im confused at how to set this up. I've been tinkering around w/ the Notification settings, but it doesnt seem to be working. The Test Email is not sending anything to the Recepient email.


    Need walkthrough on this,

    Thank you

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    JotForm Support

    Answered by jonathan on May 05, 2014 at 04:19 PM


    To be able to received the notification email to the destination Recipient E-mail address in the form's notification -- you have to submit the form in actual.


    Guide: -Finding-out-E-mail-Address-used-for-submission-notifications


    Now, if you are only using the Test Email button in the notification e-mail editor -- it will ONLY always send the Test message to your account e-mail address which is khoa###@####samerica.com


    Hope this help. Please inform us if you need further assistance.