What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How exactly does the Email notification system works??

    Asked by bobkaye on May 05, 2014 at 02:35 PM

    Hi,

    Im trying to set up this system where after the Submit button is clicked, the data/form would be sent to xyz@email.com. My problem is Im confused at how to set this up. I've been tinkering around w/ the Notification settings, but it doesnt seem to be working. The Test Email is not sending anything to the Recepient email.

     

    Need walkthrough on this,

    Thank you

    email email notification problem settings
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    JotForm Support

    Answered by jonathan on May 05, 2014 at 04:19 PM

    Hi,

    To be able to received the notification email to the destination Recipient E-mail address in the form's notification -- you have to submit the form in actual.

     

    Guide: -Finding-out-E-mail-Address-used-for-submission-notifications

     

    Now, if you are only using the Test Email button in the notification e-mail editor -- it will ONLY always send the Test message to your account e-mail address which is khoa###@####samerica.com

     

    Hope this help. Please inform us if you need further assistance.

    Thanks!