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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form always doesn't show at first, it will show after I refresh the page everytime. Why is this happening? thx.

    Asked by aprilwing on May 06, 2014 at 04:13 AM

    My form always doesn't show at first, it will show after I refresh the page everytime. Why is this happening? thx.

    It happens in chrome.

    It happens in IE but different, it will show all my form infos includes hide section and submit without required infos.

    It shows properly everytime in Firefox.

    Page URL:
    http://www.firmfastener.com/firm-handyman-rivnut-tool/

    refresh different section all
  • Profile Image

    Answered by jedcadorna on May 06, 2014 at 07:04 AM

    Hello,

    Thank you for contacting us.

    Your form shows when I first visited your site. What browser are you using? Kindly try clearing your cache and see if this helps.

    Also try using a different browser just in case if haven't tried it yet. Infrm us here if you are still experiencing same problem.