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We have been charged 6 times during March and April for our usual monthly fee of $9.95. We need to be refunded for 4 of these. Please advise.Asked by FriendsForLife on May 06, 2014 at 11:27 AM
Our credit card account was charged on 3/6, 3/17, 3/18, 4/8, 4/15 and 4/16 for the usual monthly fee of $9.95. On 4/23, 2 fees were refunded. We should still be refunded for 2 more.
JotForm Support Manager
Very sorry about this. Two more charged were reverted. So there should be only 1 charge for each month.