What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to make sure the Expiration Date set for my form will work flawlessly?

    Asked by newoceans on May 07, 2014 at 10:44 AM

    Hi Jotform Support employee,

     

    You say: Ideally you should set the expiration date of the form at least 30 minutes ahead. Also, if you would set the expiration date a year back then it won't trigger to expire since a form will only expire if you set the expiration to a future date.

     

    This makes it pretty hard to do some testing...

     

    Next week we will go live with about 30 forms or so, and it would give me a good feeling if I could be sure that the date limit is working nicely after doing some tests...

     

    Now, the only thing I can do is wait and see...

  • Profile Image

    Answered by EliezerN on May 07, 2014 at 10:56 AM

    Hi,

    What you can do is to play with your form on setting up Expiration Dates that will disable your form in an hour later or 30+ minutes later. That way since it is not a past date nor an expiration date with less than 30 minutes a head it should work properly.

    That way you can test your forms and be sure the expiration date is working fine.

    Please inform us if you need further assistance with this query.

    Thanks

  • Profile Image
    JotForm Support

    Answered by liyam on May 08, 2014 at 04:52 AM

    Hello newoceans, 

    I've just added a look-up that should now prevent users from saving a form if in case the expiration date set has already passed (older dates). 

    In addition, I found that the execution of form expiration is set on 37th of every hour.  So to make sure that your forms expire, set it on before this minute or some time up until the 37th minute of the next hour.

    Please let us know if you have further inquiries or concerns.

    Thanks.