What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why wont my email with the link to my form go through?

    Asked by mhowland on May 08, 2014 at 03:03 PM

    I sent my form out to myself and my wife via email as a test run but for some reason it wont go through.  After I click the send button it says my email has been sent on the site but it is not actually going through.

    email site and
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    JotForm Support

    Answered by Mike_T on May 08, 2014 at 04:56 PM

    Thank you for contacting us.

    Do you use a Test Email button? It is supposed to send a test message to your account email address m************@yahoo.com.

    I have just made a test with my personal @yahoo email address and I was able to receive the email. Please also check your Spam folder.

    If you need any further assistance on this, please let us know.