HELP account disabled

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    nymalt
    Asked on May 09, 2014 at 11:25 AM

    Help!!!!!  We are runninng a contest and you disabled our account even though we paid. TWICE.   We have been spending lots of money on ads and suddenly you shut us down.

    We did not realize this before today when you sent the email.

    Now its impossible to login.

  • Profile Image
    EliezerN
    Answered on May 09, 2014 at 12:37 PM

    Upon checking the status of your account nymalt I found it is active and in good shape. It is not disabled/suspended:

    So, there should not be any issues with your forms nor while logging into your account.

    If you still have issues to access the account, kindly try clearing your browser cache, that may help to resolve the issue.

    Inform us if you need further assistance with this query.

    Thanks