What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Uploaded files

    Asked by P0mP0m on May 12, 2014 at 12:42 PM

    When I receive submitted files by email the file arrives as a URL and connects back to my actual Form in JotForm.

    The file is not a .txt document?

    Regards
    David 

    Page URL:
    http://sthelensashby.eotp.org.uk/dir./index.php/2-uncategorised/29-web<br/>site-submission-form

    Screenshot
    uploaded files JotForm email document and
  • Profile Image

    Answered by BryanPaulo on May 12, 2014 at 02:40 PM

    Hello David,

    I've checked your account and looks like you were testing your form. On your submission, I can see that you uploaded pictures and txt documents. For this particular submission you attached above, I can confirm that it has a txt file uploaded.

    The uploaded file has a download link included on your email notification. If you click on that link, it will take you the jotform server and will start downloading the file.

    Please click on the link on your notification email to download the uploaded file.

    Let me know if this helped you.

    Bryan