Submissions Inaccurately Reached Quota

  • bemycommish
    Asked on May 13, 2014 at 9:48 PM

    My quota says its over for submissions but there was only about 15 submissions this month, not over 100 as the system claims. This is holding us from getting new submissions.

  • jedcadorna
    Replied on May 14, 2014 at 4:26 AM

    Hello,

    Thank you for contacting us.

    Your account consumed SSL submission it could be that the site forces you to use SSL or your embed code contains https://secure when you embedded it to your website. 

    Make sure to check your embed code and it should be http://www. instead of https://secure. Please follow this guide on how to add your form into Wix.com http://www.jotform.com/help/70-Adding-a-form-to-Wix-Site.