What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    received email regarding account - can you upgrade for just 2 months?

    Asked by lmulanaxgracebaptistcantoncom on May 14, 2014 at 11:01 AM

    We only have need of this for 2 months of the year for our Sports & Arts program.

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on May 14, 2014 at 01:27 PM

    Our subscriptions are based on recurring monthly or yearly charges. You can upgrade and cancel the subscription right after the second charge. This way, your account will remain on paid status for the desired period,only.

    To upgrade make sure to open a fresh session in Jotform, then go to Pricing page and choose the Plan.

    To downgrade, go to your account- billing section.The pricin page will show the current plan you got and you just need to click on switch at the Free Plan option.

  • Profile Image

    Answered by lmulanaxgracebaptistcantoncom on May 14, 2014 at 01:40 PM

    I filled out the payment plan page. Will my page automatically work again or do I need to do something since the account was disabled?

  • Profile Image
    JotForm Support

    Answered by abajan on May 14, 2014 at 04:24 PM

    Your page should work just fine. However, should you encounter any problems please let us know.