What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    account suspended -- suspected of phishing

    Asked by eaa14sd on May 14, 2014 at 07:11 PM

    I was working on one of three forms on my account and was infomed that my account was suspende for suspicion of phishing. I'm a new webmaster for EAA chapter 14 and the previous webmaster has embedded JotForms in the site. I was trying to figure out how to make a minor change on one of the forms and re-embed it when I was kicked off.

    What do I need to do to get things re-instated

    User: eaa14sd

    Page URL:
    http://www.eaa14.org

    site re-embed my account and
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on May 14, 2014 at 10:43 PM

    We have fixed the problem. It seems you were trying to clone templates from within the form builder. To correctly get a new template, simply look for it in the Gallery and click on USE TEMPLATE