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canefeAsked on May 15, 2014 at 10:53 AM
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jonathanReplied on May 15, 2014 at 2:28 PM
Hi,
If you were refering to the Excel Report that is taking hours to load on your screen when you view it using the form's http://www.jotformeu.com/form/40077000975349 Report, -- I was NOT able to encounter this issue yet when I tried it on my end.
when I click on the Excel Download Report link https://www.jotform.com/excel/41344208532043 of the form, it only took about 3mins, and I was able to open the Excel Report
Can you please tell us what is the link you were using to view the Excel Report? We will also try to test on our end.
Inform us if issue persist.
Thanks!