What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Updating Usernames

    Asked by lornataylor on May 19, 2014 at 07:55 PM

    Is it possible to update the username on this account?

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    JotForm Support

    Answered by Welvin on May 19, 2014 at 09:21 PM


    Yes, we can update account usernames. Let us know your desired new username so we can check for its availability. If it's available, we will proceed on changing it.

    We'd also like to inform you that changing your username would affect your form "Custom URL's" so if you're using this feature, you'd also need to update the form URL.