tried use prepopulate app, but keep asking sign in

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    abcmanagement
    Asked on May 19, 2014 at 11:19 PM

    When I try to use the prepopulate app. it keep asking log in, I can not do anything else. What did I do wrong?

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    ashwin_d
    Answered on May 20, 2014 at 12:00 AM

    Hello abcmanagement,

    I'm sorry for the trouble caused to you.

    What happens when you try to sign in? Do you get any error or just nothing happens?

    I would suggest you to clear your browser cache and see if that solves your problem. The following guide should help you in clearing the browser cache:  http://www.wikihow.com/Clear-Your-Browser's-Cache

    Can you try to use "PrePopulate Fields" app from chrome browser and see if that helps you in any way. 

    We will wait for your response.

    Thank you!

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    abcmanagement
    Answered on May 20, 2014 at 09:11 AM
    I did the clean.
    I click "populate fields" after click on the link
    it asks for id and password. I put my jetform id and pass word, but
    nothing happen, not go anywhere.
    ...
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    Welvin
    Answered on May 20, 2014 at 10:18 AM

    Kindly try it using Google Chrome, if you have this browser. But first, delete the App Access to your API Settings: http://www.jotform.us/myaccount/api

     

    I hope that helps.

    Thanks