When trying to edit a submitted form it says "This Form is Currently Unavailable"

  • bwagnerpdy
    Asked on May 21, 2014 at 11:12 AM

    I use a form that when gets filled out it gets sent to our athletic director with a link to edit it, where he types in his credentials and check the attributes of teh applicant and resubmits.  The link he is getting in teh emails when he clicks on it, says "This form is currently unavailable"  I then logged in adn tried to edit teh forms and am getting teh same response.

  • Aytekin JotForm Founder
    Replied on May 21, 2014 at 12:37 PM

    I checked your account and the form seems to be disabled currently. If you wish to re-enable your form you can do so from My Forms page. Here is a screenshot:

    When trying to edit a submitted form it says This Form is Currently Unavailable Image 1 Screenshot 20

  • bwagnerpdy
    Replied on May 23, 2014 at 9:51 AM
    OK I enabled it. Now when someone fills it out and hits submit it says form is unavailable, and it is not submitted
    I have it embedded in our website at http://www.pdys.org/supplemental-position-request
    Thanks
    [cid:44C96EF6-DD0B-406D-AA07-1BCC4DB52A5D]
    CONFIDENTIALITY NOTICE: This message may contain student personally identifiable information that is confidential. Such information is intended only for the use of the individual or entity named above. If you are not the intended recipient, you are hereby notified that any disclosure, copying, printing, distribution, or the taking of any action in reliance on the contents of the information contained herein is strictly prohibited. If you receive this e-mail message in error, please immediately notify me by telephone at the school to arrange for the return of the original document to me. Please also delete the message from your computer. Thank you.
    ...
  • Jeanette JotForm Support
    Replied on May 23, 2014 at 11:43 AM

    Checking further, the problem is that you have set a limit of 50 submisisons in that form

    When trying to edit a submitted form it says This Form is Currently Unavailable Image 1 Screenshot 30

     

    So the form has maxed out the limit, and it currently shows 52 submisisons

    When trying to edit a submitted form it says This Form is Currently Unavailable Image 2 Screenshot 41

     

    Removing the limit or increasing it should fix this problem.

  • bwagnerpdy
    Replied on May 23, 2014 at 12:11 PM
    Thank you!
    [cid:CAB0C821-FB31-4314-9C3F-47A0EE513ECF]
    CONFIDENTIALITY NOTICE: This message may contain student personally identifiable information that is confidential. Such information is intended only for the use of the individual or entity named above. If you are not the intended recipient, you are hereby notified that any disclosure, copying, printing, distribution, or the taking of any action in reliance on the contents of the information contained herein is strictly prohibited. If you receive this e-mail message in error, please immediately notify me by telephone at the school to arrange for the return of the original document to me. Please also delete the message from your computer. Thank you.
    ...