- marafx2007Asked on May 23, 2014 at 07:45 AM
Today I received a weird mail from you.
This si the text
Identificazione di ordine: INT140523-1695-72266B 1 JotForm Premium MonthlyUSD 9,95 ogni mese
I assure you that I have my account under firstname.lastname@example.org as Premium monthly allready premium!
The day 20 may I created a FREE NEVER UPGRADIN account using another email email@example.com
I REPEAT I NEVER ASKED YOU TO UPGRADE my account info@tiscalisotrecagliari.COM.
I use only the info@tiscalistorecagliari.IT as PREMIUM:
I expect a direct telephone contact asp.
contact Antonia Vasile: 0039 3338107135
This is urgent. You are creating job position problems to an employee and to the company he's working for.
If we have no answer until monday we will proceede on the legal ways.
Antonia Vasile - Sales contact manager.
- JotForm Supportashwin_dAnswered on May 23, 2014 at 09:57 AM
I did check both of your account and here are the details :
Username: marafx2007 Email address: firstname.lastname@example.org - This is NOT a premium account.
Username: tiscali2013 Email address: email@example.com - This IS a Premium account.
The payment invoice you have received for order #INT140423-7382-78962S is actually for account with email address firstname.lastname@example.org.
Do get back to us if you would like to cancel your subscription.