- otchAsked on May 26, 2014 at 04:08 AM
I need to switch my subscription, cause i need more than 1000 monthly submission (now I have "premium", and I need "Economy"). But when I try to do this, I click on "upgrade" button and see pop-up window:"Switching Plans in Process...
- JotForm Supportashwin_dAnswered on May 26, 2014 at 09:17 AM
I have switched your account to Economy monthly subscription. Please sign out and then sign in to your account for the changes to reflect.
Do get back to us if you have any questions.
- otchAnswered on May 26, 2014 at 09:52 AM
Hello again, ashwin_d.
Can you tell me, how long can we use this subscribe?
I mean, "Premium" cost is $10 and "Economy" cost is $20, how can we payd the difference?
And really thank for your help, we have a lot of problem without your help! =)
- JotForm SupportWelvinAnswered on May 26, 2014 at 10:08 AM
A prorated refund is applied to your Premium Subscription and the Economy Plan have been charged to your card in full. There's no need to do anything. If you need to switch your subscription in the coming days or months, just please let us know and we'll do it for you.